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Luxus Home & Garden Australia
  1. Frequently Asked Questions

What is teak wood furniture?

Teak furniture is crafted from one of the world’s most durable hardwoods, valued for its density, natural oil content and long-term outdoor performance. These natural oils help protect the timber from moisture absorption, warping and environmental stress.

In Australian conditions, this density and oil concentration are particularly important, helping the timber remain stable during prolonged UV exposure and seasonal weather changes.

What is Grade A teak?

Grade A teak is sourced from the dense inner heartwood of mature trees. This section of the timber contains the highest concentration of natural oils, which provide stability, durability and natural resistance to outdoor exposure.

We use only responsibly sourced Grade A teak across our collections to ensure long-term structural performance in Australian conditions.

What is the difference between Grade A, B and C teak?

Grade A teak is taken from mature inner heartwood and contains the highest natural oil concentration. In high-UV environments, this oil content plays a critical role in reducing excessive drying and surface instability.

Grade B teak comes from the outer heartwood and contains lower oil levels.

Grade C teak is sapwood, lighter in colour and significantly less durable for exterior use.

We manufacture exclusively using Grade A teak to ensure structural integrity and longevity.

Where is your teak furniture manufactured?

Our teak furniture is manufactured at source in Indonesia, where the timber is grown, harvested and processed.

Producing at source allows strict control over timber grading, kiln drying and joinery construction. Every piece is inspected before export to ensure consistent quality and durability.

Learn more on our Teak Manufacturing Process page.

Is your teak sustainably sourced?

Yes. Our teak is legally harvested from regulated Indonesian plantations operating under government-controlled forestry programmes, including SVLK certification standards.

We prioritise responsible sourcing to ensure traceability, environmental protection and long-term forestry sustainability.

What is FLEGT certification?

FLEGT (Forest Law Enforcement, Governance and Trade) is an international licensing system designed to prevent illegal logging and ensure timber is legally harvested and exported.

All of the teak used in our furniture is FLEGT licensed. This guarantees it has been harvested, processed and exported in full compliance with national forestry laws.

Indonesia is the first timber-exporting country to implement a mandatory legal verification system for timber exports. The FLEGT licence forms part of this regulatory framework, helping suppress illegal logging and ensuring only legally produced timber enters international markets.

For our customers, this provides clear assurance of legal sourcing, supply chain transparency and responsible forestry management.

What Should I Do If My Teak Furniture Has Surface Mould or Bloom After Unpacking?

Due to long-distance shipping and changes in climate between regions, you may occasionally notice a light surface bloom or mild mould on your teak furniture when it arrives in Australia.

We include moisture-absorbing materials in our packaging to minimise this. However, variations in temperature and humidity during transit can sometimes cause this temporary surface condition.

There’s no need for concern — this is purely cosmetic and does not affect the durability or performance of your furniture. Simply wipe it down with a damp cloth or warm soapy water. Once cleaned and exposed to fresh air, the teak will return to its natural appearance.

Please select the nature of your enquiry from the tabs above for a list of frequently asked questions on the subject. If you have any question not answered here please contact our Sydney office on: +61 2 7912 2468, alternatively, you can email us via: info@luxushomefurniture.com, and we will be happy to answer any questions that you may have.

Is teak suitable for the Australian climate?

Yes. Grade A teak performs exceptionally well in Australian conditions, including strong UV exposure, high summer temperatures and coastal environments.

Its dense grain and natural oil content help stabilise the timber during prolonged sun exposure while limiting moisture absorption during storms. This makes it well suited to year-round outdoor living across most Australian regions.

Does teak fade in strong sun?

In areas with high UV, teak will gradually lighten and develop a silver-grey patina.

This change is cosmetic and occurs more quickly in full sun environments such as open patios or poolside settings. It does not weaken the timber or reduce its lifespan.

How do I protect teak from UV exposure?

Teak does not require UV protection to remain structurally sound.

If you prefer to retain the original golden tone, a specialist teak protector can be applied periodically. Many customers choose to allow the timber to weather naturally, particularly in contemporary outdoor settings.

See our Teak Care Guide for product recommendations and application advice.

Can teak withstand coastal salt air?

Yes. Teak is naturally suited to coastal environments due to its density and oil composition.

In areas exposed to salt air, occasional rinsing and light cleaning will help remove surface salt residue and maintain the finish.

Will teak crack in extreme heat?

All natural timber responds to temperature changes. However, Grade A teak’s density and oil content significantly reduce the risk of structural cracking in extreme heat.

Minor surface movement may occur during peak summer conditions, but this is cosmetic and does not affect strength or longevity.

Is teak water resistant?

Yes. Teak’s natural oil content makes it highly resistant to moisture absorption.

It performs well during heavy rainfall, storms and humid conditions. While surface moisture may darken the timber temporarily, it does not compromise strength or durability.

What causes teak to turn grey?

In Australia’s strong sun, teak naturally oxidises when exposed to UV light.

This process gradually transforms the surface from golden brown to silver-grey. Sun intensity accelerates this change more than rainfall, particularly in full-exposure settings.

Can teak be left untreated?

Yes. Teak can remain untreated without affecting structural performance.

Many customers prefer to allow the timber to weather naturally, especially in modern outdoor designs. Treatment is optional and aesthetic rather than protective.

What’s the best way to maintain teak in humid climates?

In humid or tropical regions, ensure airflow around the furniture and avoid prolonged moisture trapping.

A light wash with warm water and mild soap two to three times per year is typically sufficient, particularly in coastal or high-humidity environments.

How long does teak furniture last in Australian conditions?

High-quality Grade A teak furniture can last 20-30 years or more outdoors in Australia.

Longevity depends on timber grade, construction quality and basic care. Because our furniture is manufactured at source using premium heartwood and traditional joinery, it is designed to withstand intense sun, coastal exposure and year-round use.

Please select the nature of your enquiry from the tabs above for a list of frequently asked questions on the subject. If you have any question not answered here please call.

Does teak need to be oiled?

No. Teak does not require oil to maintain durability. Oiling is purely aesthetic and only necessary if you wish to preserve the original colour.

Can teak be left untreated?

Yes. Teak can remain untreated without affecting structural integrity. Many customers prefer to allow the timber to age naturally.

Why is my teak furniture turning black?

Black marks are typically surface mildew caused by moisture combined with limited airflow, particularly in shaded or humid environments.

This is not rot and does not indicate structural damage. It can be removed with warm soapy water or a specialist teak cleaner.

What is the best way to clean teak?

Use warm water, mild soap and a soft-bristled brush, cleaning along the grain.

Avoid pressure washers, as they can damage surface fibres.

In coastal regions, cleaning 2-3 times per year may help remove salt residue and environmental buildup.

Please select the nature of your enquiry from the tabs above for a list of frequently asked questions on the subject. If you have any question not answered here please call.

Are your outdoor cushions waterproof?

Our cushions are shower-resistant but not fully waterproof. They can tolerate light rain but should not remain exposed during prolonged heavy rainfall.

How should I care for cushions in summer?

During extended sun exposure, we recommend storing cushions when not in use to preserve fabric colour and longevity.

Cushions should be fully dried before storage.

Can I leave a parasol in the table?

Parasols should be removed during strong winds or when unattended. High winds may cause structural damage to both the parasol and table.

Are your tables compatible with Lazy Susans?

Many of our round dining tables are compatible with Lazy Susans. Please refer to individual product specifications within our dining collections.

Can I wash the cushions?

Yes, our cushions can be cleaned, but they are not machine washable.

We recommend hand washing only, using cold or lukewarm water with a mild soap. Gently clean the affected area using a soft cloth or sponge, then allow the cushions to air dry fully before reuse.

If needed, a cold wash setting may be used, but avoid high temperatures, harsh detergents or tumble drying, as this can damage the fabric and reduce performance.

How do I remove stains from cushions?

For light stains, use a damp cloth with mild soapy water and gently clean the area. Avoid scrubbing too harshly.Allow the cushion to air dry completely before placing it back on the furniture.

Please select the nature of your enquiry from the tabs above for a list of frequently asked questions on the subject. If you have any question not answered here please call.

What areas do you deliver to?

We deliver across major metropolitan areas including NSW, QLD, VIC and ACT.

Delivery availability, fees and lead times vary by location.

See our Delivery Information page for full details.

What are your delivery charges?

Delivery is free on orders over $499 within NSW metropolitan areas.

A flat $99 delivery fee applies to metro areas in QLD, VIC and ACT.

For regional and remote locations, it may require an additional cost for delivery if this is possible. Please contact our team for assistance.

Do you deliver outside major metro areas?

Estimated lead times are displayed on each product page. Timeframes may vary depending on stock availability, destination and seasonal demand.

How long is delivery?

Estimated lead times are displayed on each product page. Delivery timing may vary depending on stock availability and seasonal demand.

Can I choose a delivery date?

Yes. Once your order is ready, our team will contact you to arrange a suitable delivery date.

Does the furniture require assembly?

Some items require light assembly, such as attaching legs or bases. Clear instructions are provided.

Assembly guidance videos are available where applicable.

What is your returns policy?

We offer a 14 day returns policy for change-of-mind purchases. Items must be unused, in original condition and returned within the specified timeframe.

Return shipping costs may apply. Full details and procedures can be found on our Returns & Cancellations page.

What warranty do you offer?

We provide a structural warranty covering manufacturing defects.

Full terms are available on our Warranty page.

Read our Teak Furniture Warranty for full details.

What should I do if my order arrives damaged?

If your furniture arrives with visible transit damage, please notify us within 48 hours of delivery and provide clear photographs of the issue.

Our team will assess the claim and arrange an appropriate resolution promptly.

What should I do if surface mould appears after delivery?

Due to humidity during transit, minor surface mildew may occasionally appear upon unpacking. This is temporary and does not indicate damage.

It can be removed easily with warm soapy water and does not affect structural integrity or long-term performance.

Do you have a showroom?

We operate primarily online across Australia. Detailed product imagery, specifications and customer support are provided to ensure confident purchasing decisions.

If you require further clarification before ordering, our team is available to assist.

Please select the nature of your enquiry from the tabs above for a list of frequently asked questions on the subject. If you have any question not answered here please call.

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Germany Flag Contact Details

Luxus Home and Garden
100 George Street
Parramatta
Sydney
NSW 2150
Tel: +61 2 9129 1116
info@luxushomefurniture.com
Company Number: 691 386 044
ABN: 56 357 758 501

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Teak Garden Furniture